Shipping, Returns, & Exchanges

Domestic Shipping (Thailand) 
 All local orders are carefully packed and dispatched within 2–3 business days. 
 Once shipped, you’ll receive a tracking number via email to follow your parcel’s journey. 
 Please note: Each order is final upon confirmation. No cancellations or refunds can be made. 

International Shipping 
 We ship worldwide with care and intention. Orders are processed and shipped within 14 business days or sooner. 
 A tracking number will be provided by email. 
 Any customs duties or import taxes are the responsibility of the recipient. 
 Please note: All international orders are final once placed. 

Returns & Exchanges 
 We stand by the quality of our pieces. While all sales are final, we’re committed to ensuring you receive what you ordered. 

  • Received the wrong item? We’ll replace it immediately.
  • Noticed damage upon delivery? Kindly reach out email at hello@hersonders.com Our customer care team will assist you through the resolution process.